The hotel itself is nice enough, but these details matter. The real shocker at Courtyard Cottonwood is the unexpected **$15-per-day parking charge**. For a suburban hotel with a surface parking lot, charging guests simply to park feels excessive and unnecessary. And if you’re unlucky enough to get a room near the pool, good luck getting any real rest. The noise carries directly into the surrounding rooms. Want to get drinking water? Apparently that requires a trip down to the fitness center. Why does this feel like a scavenger hunt at a Marriott property. Between paid parking, pool noise, and the inconvenience of something as simple as getting water, the experience fell well short of what I expected from Courtyard by Marriott.

October 1st, just before 1 PM I arrive. Check-in is at 3. Most times it is not an issue to check-in early, as long as there are rooms available. I was told none are available and they'd text me when one was ready. Not an issue. Except with what happened. About ten other guests came in after me and was told the same thing as me, over the next two hours. No one got a room. About 40 minutes before 3 a woman comes from outback, presumably the manager, and was asked by the same counter girl when rooms would be ready. She was told at 3. Hmm. Either this manager and property decided not to let paying customers into ready rooms early or the rooms would not be ready at 3 because they weren't cleaned. At 3 I go up again and there is a shift change. Counter girl days "good luck" to her employees and I am told the rooms aren't ready even though it is a couple of minutes after 3. I asked why we were told we'd be contacted if rooms were early when that was never going to happen. I was told sorry they are short staffed with cleaning and that was the reason. I asked why were told incorrect information. Why wasn't it communicated they were short staffed? Sorry, I was told. I'll get the manager. The manager doesn't come out and I am giving that cleaning explanation. Why didn't the manager come out? She's on a call. I got in my room around 3:10. But this was unacceptable communication. And that's if you buy no rooms were available until after 3. The first front desk girl might have not been given the information. I don't know. The manager for sure did not handle this situation well. I would not stay here when there are so many other Marriott properties and other hotels close by.

Stacey and Marley were absolutely incredible taking care of the room block for our wedding. Our guests raved about the service, the rooms, and the hotel amenities/proximity. They went above and beyond to coordinate with us and our wedding planner, and even helped us organize and distribute welcome bags for our guests as they checked in. We couldn’t have done it without the two of them and would highly recommend hosting a large group here and requesting their top notch support!

By far my favorite courtyard I’ve had the pleasure of staying at. In such a beautiful location. Kept thinking this has to be a great location for when the snow falls and it’s close enough to park city. The staff was kind and attentive I just love this courtyard. Would definitely recommend this hotel to anyone.

????? We had a wonderful stay! The room was modern, clean, and felt nicely updated. The mattress was exceptionally comfortable, and we had a great night’s sleep. The outdoor pool was a great amenity and a nice place to relax after a busy day. The hotel was well maintained, and the overall experience was excellent. One thing to be aware of is that parking is available but does require an additional fee. Other than that, everything about our stay was enjoyable, and we would definitely stay here again!

Loved our stay here! Convenient location with plenty of parking. Close to Donut Falls and other trails! Superb customer service with a smile! Delicious breakfast! Comfortable beds! Rooms include fridge, microwave and coffee bar! Plenty of storage space! Pool and workout room were great!

The rooms are nice and clean! 5 stars for that absolutely. Also don’t stay there during the week because you WILL BE WOKEN up by the construction right outside of your window. Also, the shower in the bathroom is like half a glass blocker. So all the water truly and I mean truly went everywhere on the floor, the walls, the sinks. EVERYWHERE. For a place that has to conserve water this is a blatant waste of resources. I think the water pressure was so way too high. Truly 0/5 for the shower. Plus bring a fan if you like the room cooler- it’s hot.

The room was nice but NOT for the price we paid. There was construction going on and thats the view we got NOT a great canyon view thar was advertised and that we were looking forward to. If we would have known, we would have booked elsewhere for our short stay. i We paid for parking but parked outside of the front door so I'm not sure that the "parking fee" should apply. The bed was mostly comfortable but had feather pillows, and not good with allergies. It is listed in our Bonvoy membership no feathers. We didn't realize it the first night because we were to tired after driving 8 hours. We went to take a shower and The shower head was not working very good and the Water pressure was low and spiratic. There was a metal piece in the shower and figured out it was supposed to go over the drain,on the floor, but when we put it there all we could hear was the water dripping on the metal piece, so we removed it and left it in the back of the shower where we found it when we arrived. The bartender was good and the small kitchen food was great. The lady running the bistro was great and very accommodating. Front desk ladies were good at checking and checkout. Would NOT recommend for the price they are asking especially since there is construction going on and we are used to a lot better from our Bonvoy stays.

My family and I recently stayed at the Courtyard Cottonwood Canyon, and it was fantastic! It was exactly what we were looking for--close proximity to ski areas, clean, reasonably priced, well appointed, and convenient to downtown Salt Lake. I would definitely come back. I have to say that Gabriella at the front desk made our stay extra memorable from before we arrived until check out. She was able to secure an additional night before our arrival when one was needed; she recognized us by name upon check in and every morning when we came downstairs for the day; and she was always so helpful and cheerful! She is a superstar!

Stayed here for a week in March. It’s a very nice, clean hotel. It is in a perfect location for skiing at Alta, Snowbird, Brighton and Solitude. It’s also right at the UTA ski bus drop off and pick up points. The pool is on the small side but fine for our purposes. A few good dining options within a short walk. Their daily parking rate was reasonable. Staff was very friendly and I want to give a special shout out to Gabriela B. who went above and beyond to help out with an issue I had with a package. Cleaning staff also did a great job. Definitely recommended.